Don't Sign on the Dotted Line! 7 Critical Questions to Ask a General Contractor
Choosing a general contractor is the most important decision you'll make for your tenant finish-out. This is the partner who will be responsible for your budget, your timeline, and the ultimate quality of your new space. Making the right choice leads to a smooth, successful project. Making the wrong one can lead to a nightmare of delays, cost overruns, and stress.
To make an informed decision, you need to do your homework and ask the right questions. A trustworthy and professional contractor will welcome this due diligence and answer transparently.
Here are seven critical questions you should ask every potential contractor before you sign a contract:
- "Are you licensed and fully insured in Texas?"
- Why it's important: This is a non-negotiable starting point. A valid license proves they meet state requirements. Ask for proof of their general liability and worker's compensation insurance. This protects you from liability in case of an accident or property damage on your job site.
- "Can you share a portfolio of similar tenant finish-out projects and a list of recent client references?"
- Why it's important: You want a contractor with specific experience in your type of project (e.g., retail, restaurant, office). A portfolio shows their quality of work. Speaking to references gives you firsthand insight into their communication, reliability, and how they handled challenges.
- "Who will be my main point of contact, and how will we communicate?"
- Why it's important: Clear, consistent communication is the bedrock of a successful project. You should know who your dedicated project manager is and expect a clear plan for regular updates, such as weekly meetings or progress reports.
- "How do you ensure the project stays on schedule and on budget?"
- Why it's important: This question reveals their project management process. A professional contractor will use scheduling software, provide a detailed budget, and have a clear system for tracking progress and expenses.
- "What is your process for handling change orders?"
- Why it's important: Changes are common in construction projects. You need to know how they will be handled. A reputable contractor will have a formal change order process that clearly documents the scope of the change and its impact on the cost and schedule before the work is done.
- "How do you ensure job site safety and cleanliness?"
- Why it's important: A commitment to safety reflects the contractor's professionalism and care for their team and your property. A clean and organized job site is an efficient and safe job site.
- "What makes you different from other contractors?"
- Why it's important: This open-ended question allows the contractor to talk about their values, their team's expertise, and their unique approach. At Five Mile Construction, we'd tell you about our commitment to transparency, quality materials, and our role as a true partner in our clients' success.
We Welcome Your Questions
We believe that trust is built through transparency. We invite you to ask us these questions and any others you may have.
Ready to partner with a contractor you can count on? Contact Five Mile Construction today to start the conversation.

